FAQ
Q1. Can I have a sample wall – rack mount lifepo4 battery order?
A. Yes, we welcome sample order to test and check quality.
Q2. What about the lead time?
A. Sample needs 5-10 days, mass production time needs 3-5 weeks, it depends on order quantity.
Q3. Do you have any MOQ limit?
A. Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the rack mount lifepo4 battery and how long does it take to arrive?
A. We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q5. How to proceed with an order?
A. Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places a deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on the wall – rack mount lifepo4 battery product?
A. Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7. How about cycles life and warranty of your battery?
All of batteries are 2000 cycles life beyond 80% DOD. with 2 years warranty.
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